Privacy Policy

Sweitzer HVAC & Plumbing LLC, doing business as Call The Duck will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide their phone number, and staff is trained to ask if the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys.

They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent”.

They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms.

Customer Consent Language

By submitting this form and signing up for texts, you consent to receive text messages from Sweitzer HVAC & Plumbing LLC, doing business as Call The Duck at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available), and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms & Conditions.

Terms & Conditions (SMS Communications)

By providing your phone number and opting in, you consent to receive text messages from Sweitzer HVAC & Plumbing (Call The Duck), including messages sent via an auto dialer. Consent is not a condition of purchase.

Message and data rates may apply. Message frequency may vary.

You can opt out at any time by replying STOP or clicking the unsubscribe link (where available). After opting out, you will no longer receive messages. For assistance, reply HELP.

We do not share or sell your phone number or personal information to third parties for marketing or promotional purposes.

Verbal Opt-In

Sweitzer HVAC & Plumbing (Call The Duck) may also collect opt-in consent verbally. Customers may opt in to receive SMS messages either in person at our physical location or over the phone when they call.

When registering, customers are asked to provide their phone number and are informed that they may receive SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys.

Customers are also informed:

  • Message and data rates may apply
  • Message frequency may vary
  • They can text HELP for support or STOP to unsubscribe at any time